C³EL provides advanced Audio/Visual (AV) technical, engineering, and programming support for the European Command (EUCOM) Mission Command Center (EMCC). Our staff served as the technical AV SME, configuration manager, master-level programmer and network/server administrator that supports, maintains, services, and monitors all C4 Systems for the EUCOM Plans and Operation Division. Our C³EL staff also served as technical advisers to the EUCOM J3 Leadership regarding the current health of the complex AV system, future requirements, special projects, new systems integration and lifecycle replacement efforts. The EUCOM Mission Command Center (EMCC) consists of key operational rooms, including Joint Operations Center (JOC), Senior Decision Cell (SDC), the Focal Point Operations Center (FPOC), and various Contingency Operations (COOP) sites. There are also six collaboration spaces in the JOC that can operate at multiple classifications levels and provide additional VTC capabilities.
C³EL’s EUCOM staff is responsible for the operations and maintenance of several ThinkLogical fiber matrixes, the Crestron and Java control systems, multiple BiAmp Digital Signal Processors, the Jupiter Video Wall processors, the DMX light control system, digital signage, IP media players, Cisco networking devices, and two virtual Windows Server platforms. The EMCC AV system has over 3,000 integrated endpoints and devices.
C³EL’s technical staff performs quality control and preventative maintenance measures on a daily basis to ensure the JOC, SDC and collaboration spaces are fully operational and ready to support any VTC (Video Teleconference) or briefing activities. Our staff is responsible for records management of all incidents related to classified/unclassified workstations, network devices, phones, and all peripherals within the EMCC.
C³EL is currently modernizing the EMCC AV System. This includes effort will include optimizing the complex program code and the life cycle replacement of critical system components such as the control system, audio hardware, and several video walls.